Field service is a competitive enterprise across all business sectors. Service organizations have to achieve high levels of customer satisfaction in order to succeed. Consolidated Communications has improved appointment scheduling and SLA performance while reducing capital expenditures.
With so many new subdivisions, Spire (Laclede Gas) was looking for a way to manage all this new business with an application that offered the ability to create and track workflows. Spire was able to get a real-time view of its workforce and work orders which decreased overtime and greatly impacted the ability to adapt to an ever-changing environment.
Connecticut Water instituted an award-winning customer protection program, receiving rave reviews from customers and national recognition by water industry professionals for its innovative use of technology, including access to real-time data and efficient deployment of resources.
Performance is about more than just hitting a number. It's also about how your organization is hitting that number. For XO Communications, performance management is a next step in holding technicians accountable and helping manage the upstream business.
How one of the largest and fastest growing grocery retailers in the world has integrated their operational systems with Verisae’s Remote Monitoring solution, resulting in lower costs, reduced product loss, better equipment uptime, and exceptional product quality.
Managing facilities maintenance for a multi-site retail chain is a daily challenge, particularly when you have outdated manual systems and are in the middle of an aggressive store expansion. Where do you find the time to implement new technologies that are essential to long-term growth? How a 170-store retail grocer took on this challenge.
The challenge was introducing and implementing a system that affects more than 60% of the company within 7 months. EmiTel reduced the number of field technicians by more than 40% and the number of dispatchers by 45%.
Verisae makes refrigerant regulatory compliance simpler and more effective. It can be configured to match the tracking and reporting requirements for any location. Verisae’s Compliance Management solution facilitates the reduction of refrigerant usage because managers can watch their refrigerant-related activities in real time and prevent issues before they become expensive problems.
Tesco has leveraged Verisae’s Asset Management solution across wide geographic and language disparities from the United Kingdom to Thailand, resulting in a faster and more accurate reporting of outstanding work and completion of electronic invoices.
The Food Marketing Institute (FMI) asked Verisae to consult and provide a simplified version of the Carbon Emissions Manager, which provides companies with real time carbon footprint reporting across a distributed enterprise.