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Field Execution

Mobile-Workforce-Management

Ensure your field workforce remains on plan, whether on the road or at the work site.

mobile-field-applicationAligning your service organization around the same plan can be a challenge and a roadblock. Your service organization needs access to real-time information, including collecting data in the field as the work is completed. Your customers expect your service organization to react in real time and provide better service.

Your resources need to get their work done efficiently and accurately on the first visit. So you must ensure that your workers remain efficient and productive all day.

vx Field is a mobile first application which leverages the features of mobile devices to ensure your field workforce remains on plan, whether on the road or at the work site. From keeping in contact with customers to receiving notifications, getting driving directions and navigating to the location, taking photos and recording audio/video and attaching those files to the work order right on the mobile device.

The field application supports voice activation, provides voice guidance to field technicians, and automates reminders and status updates through geo-location and movement sensors. Using a "what's now?" and "what's next?" approach via a sophisticated events-driven engine, vx Field provides contextually relevant information to align field technicians with the current plan.

Best Practices in Mobile Workforce Management

Recommendations on what you need and what you should avoid in mobile workforce management, including performance management, user experience, planning, and extensibility.

Get the ebook.

With vx Field, you can:

  • View work (all my work as well as focusing on "what's now?" and "what's next?")
  • Report work status (manually and/or automatically)
  • Capture information via structured forms
  • Take notes using text, picture, audio
  • Integrate with navigation and mobile GIS solutions
  • Collaborate with customers, peers and managers
  • Manage the workforce while on the go via Supervisor mode
  • Enter timesheets (manually and/or automatically)
  • Manage parts to the last mile
  • Receive alerts notifications
  • Utilize voice enablement for both voice activation and audio notifications
  • Gain visibility to individual performance metrics

The vx Field value:

  • Bring a better user experience to the field
  • Improve operational effectiveness
  • Provide better service

Talk to Verisae about how vx Field can help you leverage the features of mobile devices to ensure your field workforce remains on plan, whether on the road or at the work site.

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