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Utilities

Improve customer service, efficiency, and regulatory compliance.

Energy and water utilities are facing more challenges than ever, including maintaining an aging infrastructure while developing and leveraging smart grid technologies. Both regulators and customers expect your utility to demonstrate continuous improvement in operational efficiency and customer service.

The Verisae Advantage

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Improve Service and Project Efficiency

Optimally manage service requests, emergency response, routine maintenance activities, and long term projects.

 

Best-in-class workforces have 81% and higher utilization rate.

  • Minimize asset downtime
  • Improve first-time fix rate
  • Provide best-in-class service
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Improve Customer Service

Improve customer service by leveraging data collected throughout the planning and execution of field service processes.

 

Best-in-class providers have 85% and higher SLA compliance rate.

  • Meet SLAs
  • Reduce time to fix
  • Increase customer security
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Assure Regulatory Compliance

Improve response times for outages, and customer issues.

 

Regulatory non-compliance fees can cost millions of dollars per year.

  • Resolve problems faster
  • Improve records retention
  • Reduce risk

Verisae's Solution for Utilities

Mobile Workforce Management

For more information on our solutions for Utilities, talk to Verisae.

Current Customers include:

Florida Power & Light
Connecticut Water
GE EW
Spire (formerly Laclede Gas)
Gelsenwasser
Integrys
Jackson Energy Authority
ConEdison
Endeavour Energy
Eneco Energie
EPCOR
AES Brasil
Bristol Water
Central Maine Power
City of Lansing
City of Lubbock
Kelag
Las Vegas Valley Water District
Louisville Water
City of Mesa
Michigan Gas Utilities
Minnesota Energy Resources
Minnesota Power
North Shore Gas
Nova Scotia Power
Peoples Gas
RWE
Singapore Power
smartOPTIMO
UGI Utilities