For immediate support, please call one of the following numbers:

FAQ

I would like to do business with Verisae

For vendor solicitations or if you are a vendor that does business with Verisae and require invoice or payment status please send an email to jpeterson@verisae.com or send via postal service to:

Verisae, Inc.
Attn: VP, Fulfillment
100 N. 6 th Street, Suite 710A
Minneapolis, MN 55403

I am one of Verisae’s vendors and I would like to find out my invoice status

If you are a vendor doing business with Verisae and require invoice or payment status, please email saarseth@verisae.com.

I have forgotten my username/password.

Due to security issues Verisae will not give out or reset passwords. Please contact your respective client or office admin for assistance.

I have a refrigeration compliance question.

As a value-added service, our Verisae department is always available to assist our partners with compliance questions. Our Verisae Refrigerant Management department is staffed with State certified and other well-trained individuals who are available to answer compliance questions.

What is the difference between software as a service and conventionally purchased software?

With software as a service (which is what Verisae provides), all you need is a web browser to access your information. You, your internal team, and external partners can do so anytime and from anywhere. There is no software or hardware to buy, maintain, or troubleshoot.

Can outsourced contractors and service providers gain access to Verisae applications?

Verisae software is a collaborative platform that is open to all of the communities that help service and manage the retail space. Its security access policies provide administrative tools to control access at the user and data level, e.g. read-only rights.

How do I install an upgrade to Verisae Software?

Within the hosting environment, Verisae manages and executes all upgrades and releases within defined maintenance windows so users receive all of the new features without your firms IT department involvement.

What pricing models do you support?

Verisae applications can be purchased through subscription models or licensed terms.

How do I return products to Verisae?

Verisae accepts returns with an RMA.  Please follow the process on the attached warranty document.

Do you have e-mail address and other contact information for your employees on this website?

Key contacts may be found under “About Verisae” then click on the “Staff” tab. Other information may be obtained by calling our office at 612-455-2300.

I would like to apply for a job with Verisae

As a member of our team, you will have the chance to utilize your skills and experience, backed by professional and global resources. We are a diversified employer with an excellent reputation, and a culture that values performance and achievement. Please send your resume to acook@verisae.com.