Sumair Dutta, The Service Council, and Wayne Hardy, Formerly of Tesco, Join the Panel on How to Use Technology to Win in the Service-Driven Marketplace
Minneapolis, MN, June 23, 2016 – Verisae, the leading global provider of maintenance, machine to machine monitoring, and mobile workforce solutions, hosts a free webinar panel on June 29th about making field service faster and more effective.
As service departments transition from being support cost centers to revenue-generating organizations, they will face risks with cost-conscious customers, internal stakeholders, and the migration of traditional revenue streams.
Customer experience and retention will become critical measures of success for service teams transitioning to revenue generators. The ability to improve service outcomes through technology will be among the key advantages of those that win in the service-driven marketplace.
Sumair Dutta of The Service Council, and Wayne Hardy, formerly of Tesco, will join the webinar panel to discuss how technology – scheduling and optimization tools, remote monitoring, predictive maintenance, and asset management – is changing the game in OEM field service.
The hour-long webinar takes place on Wednesday, June 29, 1:30-2:30pm Central, and will explore:
Verisae’s software technology brings together the concepts of Big Data, machine-to-machine communications and mobile technology to deliver solutions for companies in retail, utilities, telecommunications, manufacturing and service management industries. Verisae analyzes data to provide predictive, prescriptive and proactive maintenance and management. Operating on an open API technology platform, Verisae’s solutions are simple, integrated and mobile. Backed by Marlin Equity Partners, a $3 billion private equity firm, Verisae has a network of more than 180,000 registered users managing in excess of three million assets at more than 370,000 sites in North America, Europe, and Asia. For more information, please visit www.verisae.com or follow Verisae on LinkedIn and Twitter.