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In the News

Verisae Makes a Measurable Impact in Service Operations for Utilities

See a Demo of vx Field, Verisae’s Mobile Workforce Management Solution, at CS Week 2016

 

Minneapolis, MN, April 18, 2016Verisae, the leading global provider of maintenance, machine to machine monitoring, and mobile workforce solutions, invites CS Week 2016 attendees to Booth 938 to see a demonstration of vx Field, Verisae’s mobile workforce management solution.

vx Field optimally manages long-term projects, routine maintenance activities, service requests, and emergency response; and drives continuous improvement by leveraging data collected throughout the planning and execution of field service processes.

In fact, Connecticut Water has received national recognition for their innovative use of Verisae’s technology, contributing to an overall customer satisfaction index of 90.2%. Their award-winning customer protection program uses automated features within vx Field to proactively generate emails to customers with a photo of the service technician who is en route, so customers know who to expect at their door.

Florida Power & Light uses Verisae’s solutions to maintain a performance management culture that oversees the complexities of its tasks, enhances workforce performance, and improves the quality of planning and scheduling – all leading to better decisions, and earning recognition for Florida Power & Light as a Center of Excellence.

“Both regulators and customers expect utilities to demonstrate continuous improvement in operational efficiency and customer service,” said Verisae CEO Jerry Dolinsky. “With more than 15 years of serving utilities across the globe, Verisae meets these needs by providing the rich functionality that utility companies need in order to serve their customers effectively. Whether on premise or in the cloud, Verisae’s solutions have the capabilities to efficiently respond to a utility provider’s demands within field service and workforce management.”

Visit Booth 938 at CS Week to learn more about driving field efficiency and improving customer experience.

 

 

About Verisae
Verisae’s software technology brings together the concepts of Big Data, machine-to-machine communications and mobile technology to deliver solutions for companies in retail, utilities, telecommunications, manufacturing and service management industries. Verisae analyzes data to provide predictive, prescriptive and proactive maintenance and management. Operating on an open API technology platform, Verisae’s solutions are simple, integrated and mobile. Backed by Marlin Equity Partners, a $3 billion private equity firm, Verisae has a network of more than 180,000 registered users managing in excess of three million assets at more than 370,000 sites in North America, Europe, and Asia. For more information, please visit www.verisae.com or follow Verisae on LinkedIn and Twitter.



Media Contact

Dolores Fallon
Verisae
dfallon@verisae.com
508-490-5917

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